Executive Briefings

Tackling the Challenges of E-commerce Fulfillment

Customers expect the same high level of service regardless of channel, says Cliff Otto, president of Saddle Creek Logistics Services, so retailers must have top-notch fulfillment operations across the board. [Run Time (Min.): 9:19]

Customers expect the same high level of service regardless of channel, says Cliff Otto, president of Saddle Creek Logistics Services, so retailers must have top-notch fulfillment operations across the board. [Run Time (Min.): 9:19]