Executive Briefings

Technology Manufacturer Increases Customer Service While Delivering Profitability

Challenge: This leading commercial electronics manufacturer needed to contain costs and increase performance while remaining focused on its core business of printing and imaging technology. This was a challenged due to the changing transportation environment.

Solution: Ryder helped to implement a flexible supply chain management solution including dedicated transportation, warehousing, order fulfillment, distribution and final-mile delivery. Throughout this 20 year-plus relationship, the operation has evolved to include 5 distinct supply chain areas across a span of 30 locations: a carrier logistics center, district parts center, transportation, drayage and supplier inbound. Ryder drivers were trained in product installation, testing and removal.

Results: This manufacturer benefited from reduced transportation costs year over year, improved productivity and was able to achieve its on-time performance goals. By improving their execution, they were able to achieve outstanding customer service.

About the Solution Provider: Ryder Supply Chain Solutions is an end-to-end logistics partner committed to helping companies transform their supply chains and achieve peak performance by delivering the best in operational execution. Ryder develops supply chain strategies and manages and executes scalable logistics operations. When it comes to logistics, Execution is Everything.

Web: www.ryder.com/knowledge-center/videos/xerox_casestudies.aspx

Phone: 1-888-887-9337

Solution: Ryder helped to implement a flexible supply chain management solution including dedicated transportation, warehousing, order fulfillment, distribution and final-mile delivery. Throughout this 20 year-plus relationship, the operation has evolved to include 5 distinct supply chain areas across a span of 30 locations: a carrier logistics center, district parts center, transportation, drayage and supplier inbound. Ryder drivers were trained in product installation, testing and removal.

Results: This manufacturer benefited from reduced transportation costs year over year, improved productivity and was able to achieve its on-time performance goals. By improving their execution, they were able to achieve outstanding customer service.

About the Solution Provider: Ryder Supply Chain Solutions is an end-to-end logistics partner committed to helping companies transform their supply chains and achieve peak performance by delivering the best in operational execution. Ryder develops supply chain strategies and manages and executes scalable logistics operations. When it comes to logistics, Execution is Everything.

Web: www.ryder.com/knowledge-center/videos/xerox_casestudies.aspx

Phone: 1-888-887-9337