Executive Briefings

The Final Word on Final Home Delivery

Retailers differentiate themselves with delivery options, says Brian Tennant, general manager, Last Mile Home, but they must understand the customer experience is only as good as the delivery experience. [Run Time (Min.): 5:57]

Retailers differentiate themselves with delivery options, says Brian Tennant, general manager, Last Mile Home, but they must understand the customer experience is only as good as the delivery experience. [Run Time (Min.): 5:57]