Executive Briefings

The Rollerblade-Powered Warehouse: E-commerce in China Will Need to Adjust to Explosive Growth

We've all become accustomed to the cute virtual "shopping carts" used in online stores. But what other uses could e-commerce retailers possibly have for these carts? Uncover the strengths and weaknesses of e-commerce in China, how it is a game changer for customer service in the country, and the fascinating way last mile delivery is handled in large metropolitan areas there (hint: it typically goes on two wheels ... and sometimes three).

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We've all become accustomed to the cute virtual "shopping carts" used in online stores. But what other uses could e-commerce retailers possibly have for these carts? Uncover the strengths and weaknesses of e-commerce in China, how it is a game changer for customer service in the country, and the fascinating way last mile delivery is handled in large metropolitan areas there (hint: it typically goes on two wheels ... and sometimes three).

Read Blog