Executive Briefings

UPS Beefs Up Staff, Looking to Avoid Last Year's Holiday Delivery Problems

UPS announced that it expects to hire between 90,000 and 95,000 seasonal employees to support the anticipated holiday surge in package deliveries that will begin in October and continue through January 2015.   Last year, all carriers were swamped with orders, many at the last minute, and many deliveries were made after the holidays.

"We have initial volume forecasts from our customers and are starting the hiring process for our temporary peak season jobs," said John McDevitt, UPS senior vice president of human resources and labor relations. "We have needs throughout the United States and anticipate more applicants this year than in 2013. Individuals who begin employment at UPS during the holiday season have the opportunity to pursue a permanent position afterwards. Seasonal positions provide an excellent entry point for becoming a long-term UPS employee."

Interested job seekers can easily apply for peak season opportunities by visiting UPSjobs.com on their computer, smartphone or tablet. Applicants must apply online.

UPS has implemented the following actions since the 2013 peak shipping season:

• Using industry-wide delivery volume forecasts and working closely with high-impact leading customers, UPS has made improvements to network utilization and schedule planning.

• Daily processing capacity will increase with the opening of new and expanded buildings, plus installation of temporary mobile sorting and delivery centers. UPS is adding thousands of new or leased delivery vehicles, trailers, aircraft and portable loading aids to flex capacity in the UPS network.

• Added operating days and shifts – full ground delivery and pick-up operations the Friday after Thanksgiving and nearly 50 new package sorting shifts throughout the company's existing hub locations.

• Shipment tracking timing and accuracy will be improved with additional and mobile app upgrades for enhanced information on package location and shipment status.

• Enhancements to the UPS My Choice service will give consumers receiving home deliveries improved alerts on delivery time windows and options for re-scheduling and re-routing.

Source: UPS

"We have initial volume forecasts from our customers and are starting the hiring process for our temporary peak season jobs," said John McDevitt, UPS senior vice president of human resources and labor relations. "We have needs throughout the United States and anticipate more applicants this year than in 2013. Individuals who begin employment at UPS during the holiday season have the opportunity to pursue a permanent position afterwards. Seasonal positions provide an excellent entry point for becoming a long-term UPS employee."

Interested job seekers can easily apply for peak season opportunities by visiting UPSjobs.com on their computer, smartphone or tablet. Applicants must apply online.

UPS has implemented the following actions since the 2013 peak shipping season:

• Using industry-wide delivery volume forecasts and working closely with high-impact leading customers, UPS has made improvements to network utilization and schedule planning.

• Daily processing capacity will increase with the opening of new and expanded buildings, plus installation of temporary mobile sorting and delivery centers. UPS is adding thousands of new or leased delivery vehicles, trailers, aircraft and portable loading aids to flex capacity in the UPS network.

• Added operating days and shifts – full ground delivery and pick-up operations the Friday after Thanksgiving and nearly 50 new package sorting shifts throughout the company's existing hub locations.

• Shipment tracking timing and accuracy will be improved with additional and mobile app upgrades for enhanced information on package location and shipment status.

• Enhancements to the UPS My Choice service will give consumers receiving home deliveries improved alerts on delivery time windows and options for re-scheduling and re-routing.

Source: UPS