Executive Briefings

Voice Picking Solution Brings 99.8%-Plus Order Accuracy to 100 D.C.'s

Challenge: With over 65,000 employees across 630 facilities managing to ship 50,000 deliveries per year, being efficient and accurate is necessary to maintaining customer service and market share. Along the way, finding new technology to help grow and improve operational efficiency is often desired, but never easy. That's when one of our clients turned to us to utilize our Voice Picking solution to help them maintain order accuracy levels for shipments and to create more flexibility drive efficiency in their 100 busiest DC's.

Solution: After reviewing their operations and their goals for the future, we worked with them to deploy the first site and then supported them as they rolled out 99 more locations in under 18-months.

Results: Not only did they achieve their goal to achieve 99.8% order accuracy across all sites, but because of the voice solution, some sites are now hitting 100% accuracy on a regular basis.

About the Solution Provider: Datria is an innovative provider of voice-enabled solutions for today's mobile workforce. Users connect in real-time to their business systems and processes with their voice and a wide variety of mobile devices, from cell phones to industrial hand-helds. Datria supports activities in distribution, retail operations, field service, and manufacturing.

Web:  www.datria.com

Email:  sales@datria.com

Phone:  (303) 728-1300

Solution: After reviewing their operations and their goals for the future, we worked with them to deploy the first site and then supported them as they rolled out 99 more locations in under 18-months.

Results: Not only did they achieve their goal to achieve 99.8% order accuracy across all sites, but because of the voice solution, some sites are now hitting 100% accuracy on a regular basis.

About the Solution Provider: Datria is an innovative provider of voice-enabled solutions for today's mobile workforce. Users connect in real-time to their business systems and processes with their voice and a wide variety of mobile devices, from cell phones to industrial hand-helds. Datria supports activities in distribution, retail operations, field service, and manufacturing.

Web:  www.datria.com

Email:  sales@datria.com

Phone:  (303) 728-1300