Executive Briefings

What to Do When Your Human-Resources Management Software Vendor Is Bought Out?

So, you recently purchased an human-resources solution (or are in the final stages of negotiation), and the software vendor has just been acquired by a larger vendor, an unknown buyer. Do you have anything to worry about, or can things only get better?

You might suffer a few sleepless nights with uncertainty, especially if you were a primary decision maker in negotiating the software purchase with the vendor.

Although vendors may promise to deliver a newly integrated or a rewritten product line with the software merger, many do not come through in the end. It's easy for a software vendor to create a vision for a new product line, but it's considerably harder to deliver it - within a short period of time. All too often, customers are put aside as the merging organizations wrestle with operational issues.

New customers purchasing a product when an M&A is announced may find their product obsolete by the time the implementation is completed. In addition, different products may merge, eliminating the purchased product altogether or modifying it substantially - and leaving the customer without the necessary software.

What to do?

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So, you recently purchased an human-resources solution (or are in the final stages of negotiation), and the software vendor has just been acquired by a larger vendor, an unknown buyer. Do you have anything to worry about, or can things only get better?

You might suffer a few sleepless nights with uncertainty, especially if you were a primary decision maker in negotiating the software purchase with the vendor.

Although vendors may promise to deliver a newly integrated or a rewritten product line with the software merger, many do not come through in the end. It's easy for a software vendor to create a vision for a new product line, but it's considerably harder to deliver it - within a short period of time. All too often, customers are put aside as the merging organizations wrestle with operational issues.

New customers purchasing a product when an M&A is announced may find their product obsolete by the time the implementation is completed. In addition, different products may merge, eliminating the purchased product altogether or modifying it substantially - and leaving the customer without the necessary software.

What to do?

Read Full Article