SCB Magazine - 2018 Annual Resource Guide >> E-Commerce/Omnichannel


E-Commerce Disruption and the Rise of Omnichannel Retail

E-Commerce Disruption and the Rise of Omnichannel Retail

E-commerce has disrupted retail to an extent that it is now the new "traditional" channel and the future of retail is omnichannel. The retail industry is going through an upheaval. Thousands of stores have closed, over 4000 net-new stores opened in 2017. Large department chains are closing stores...[more]


Digital Disruptions Continue to Drive Retail Evolution

Digital Disruptions Continue to Drive Retail Evolution

Digital disruptions continue to play an important role in the evolution of retail. The dot-com era of the 1990s begets the dot-com bubble that burst to create the dot-com collapse. By 2003 the few dot-com survivors began playing an important role in retail. By 2010 e-commerce had reached a level of...[more]


Delivery of Online Bulky Items Creates New Competition for FedEx and UPS

Delivery of Online Bulky Items Creates New Competition for FedEx and UPS

Omnichannel fulfillment has been increasingly adopted by big-box retailers and other outlets with large brick-and-mortar footprints. Online sales of large bulky items, such as furniture and kitchen appliances, are a rapidly growing segment as shown by the growth of white glove delivery companies...[more]