SCB Magazine - 2018 Annual Resource Guide >> Quality & Metrics


Distinguishing Perception From Reality

Distinguishing Perception From Reality

The Warehousing Education and Research Council's annual benchmarking study, DC Measures, shows a majority of respondents believe they are performing better than their competitors. This perception gap is common for warehouse managers, especially when using metrics to improve performance. To bridge...[more]


Go for 'Best Fit' – Not 'Best Practice' -- Metrics

Go for 'Best Fit' – Not 'Best Practice' -- Metrics

Picking the right metrics for your supplier relationship should not be about simply buying into the latest benchmarking data. Rather, it should be about aligning the right metrics for the purpose. For quality metrics, pick what is the "best fit," not the "best practice." This is especially...[more]


Taking Control of Data Quality

Taking Control of Data Quality

Quality product data can be a real competitive advantage for companies that get it right. However, despite more anticipated disruption across industries in the year ahead, many supply chain professionals who realize the long-term benefits of data accuracy still struggle to gain support for...[more]