Home delivery has become the new “battle ground” for competitive advantage. Not only is it a key driver of customer experience, but often a profit generator and brand differentiator.
Descartes’ latest Home Delivery Benchmark Study delves into the strategies and tactics used by industry leaders, aligning them with real-world home delivery challenges.
You will learn how:
• A leading North American department store achieved $3 million delivery savings with integrated information systems capabilities;• A UK-based retailer turned home delivery operations into a profit center;• An upmarket housewares retailer transformed delivery operations with cloud-based delivery visibility.
Please CLICK HERE to download the whitepaper.