ERP & Enterprise Systems
DIRECTV's Journey from Manual to Automated Forecasting

DIRECTV’s service depends on equipment imported from Asia and forward positioned in 250 locations to support home installations. Having long used Microsoft Excel to forecast demand, the company had a rocky journey to an automated forecasting system from SAP. Randy Sullivan discusses lessons learned and ultimate benefits. [Run Time (Min.): 9:10]

DIRECTV’s service depends on equipment imported from Asia and forward positioned in 250 locations to support home installations. Having long used Microsoft Excel to forecast demand, the company had a rocky journey to an automated forecasting system from SAP. Randy Sullivan discusses lessons learned and ultimate benefits. [Run Time (Min.): 9:10]