High-Tech/Electronics Case Studies


Nobody Thinks About Cargo Insurance. Until A Million Dollars Goes Up in Smoke.

Challenge: The Operations VP of an oil and pipeline construction company recently admitted there was a time when he wondered if his company's cargo insurance policy was worth it. The company sources goods from around the world, moves cargo by multiple modes and runs a supply chain through some of the world's most high-risk countries. Thanks to meticulous packing and some good luck, they'd had very few supply chain incidents over 11 years. Until one summer. That June, a truckload of welding equipment heading to Moscow caught fire. The $809,000 shipment was a total loss. One month later, a cargo ship carrying two of the company's containers, worth $150,000, caught fire. Those containers were also a total loss.[more]

How a Leading Brewing Company Went From Zero to Hero

Challenge: A leading brewing company with over 400 distributors was not able to meet retailer demands for automating critical supply chain processes from purchasing to replenishment. At the threat of losing precious retail shelf space, the brewer undertook a journey that would transform its manual processes to an industry-leading B2B integration program, which now has retailers calling it for supply chain advice.[more]

End-to-End Supply Chain Strategy Drives Significant Business Results

Challenge: A large electronics company tripled in size in part because of more than 100 acquisitions; this company lacked visibility across their hundreds of factories and distribution centers.[more]

Complete Supply Chain Visibility of All Your Carriers!

Challenge: Difficulty to get accurate and timely location updates on brokered loads. Traditional in-cab solutions are too costly to install and too difficult to deploy to all outside carriers.[more]

High-tech Retailer Combats Tumultuous Growth Period with Supply Chain Visibility

Challenge: This high tech company was acquired and entered a period of rapid growth through a series of additional acquisitions. Behind the scenes, this company's supply chain had to keep pace with this growth - a tall order in a time of change.[more]

Software and Uncoupled Pod System Helps Increase Accuracy and Efficiency

Challenge: A third party logistics company, distributing medical devices was looking to increase inventory accuracy as well as throughput of order picking during their peak hours. However, any solution that is presented must be able to accommodate more than one person as a picker.[more]

QuestaWeb Technology Solves Broker's Operating Challenges and Confers ACE Readiness

Challenge: A large broker with multiple operating locations relied on antiquated broker technology and used a separate system for forwarding operations. The firm needed to acquire one integrated solution to satisfy all of its trade compliance needs. Beyond seeking user-friendly technology accessible by all its offices, the software needed to accommodate highly specialized accounting functions.[more]

A-Frame Order Fulfillment Reduces Labor by 84% with 8-Month ROI

Challenge: Split-case order-picking application needing to dramatically reduce their labor, increase order accuracy and extend order cut-off time within a 12-month return on investment.[more]

Baxter's Software and Planning Services Help IT Service Provider Scale

Challenge: This datacenter infrastructure start-up with a global installed base and support centers around the world, turned to Baxter to help: • Meet 4-hour and next-day on-site hardware service commitments. • Quickly scale service and support globally. • Maximize resources to focus on core competencies.[more]

The Benefits of Near-Shoring, Reshoring and 'Right-Shoring'

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Analytics-Driven Services Reduce Dispatch Costs by $21.5 Million

Challenge: Global Fortune 500 technology company needed to reduce post-sales dispatch costs while improving asset return rates.[more]

QuestaWeb Technology Automates $6 Billion Firm's Importing Processes

Challenge: The U.S. subsidiary of a $6 billion multinational electronics and electrical equipment company imported products from its Japanese headquarters using manual processes. Beyond the inefficiencies of using paper documentation and having brokers manually key data, the post-import reconciliation of broker documents for correctness and compliance was labor intensive.[more]

QuestaWeb Solution Automates Export Compliance for Both Manual and Electronic Shipments

Challenge: A U.S. manufacturer of consumer and business products exported globally using both electronic and manual processes. The firm sought to centralize all export compliance activities in one solution that could perform denied party screening and manage Export Control Classification Numbers (ECCNs) and export tariffs.[more]

Biotech Leader Supports Life-Saving Mission with Resilinc Resiliency Solution

Challenge: One of the world's leading biotechnology providers with over $20B in revenue and a commitment to ensure that no patient ever goes without their life-saving medicine, needed to manage better the risk of disruption to its global life-sustaining supply chain. Key challenges included gaining visibility and working collaboratively with suppliers from all over the globe -- based in countries with different regulatory and geo-political environments and risks.[more]

Lean Six Sigma the Key to Turning Around Struggling Operation

Challenge: A Fortune 100 consumer product company struggled to hit target metrics for fill rates, on-time delivery, damage rates and other key distribution metrics. The company needed immediate improvements to satisfy the demands of its retail customers.[more]

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