High-Tech/Electronics Case Studies


Automotive Manufacturer Eliminates Supply Chain Damage Using Impact Monitoring System

Challenge: A major international automotive manufacturer was experiencing a high rate of supply chain damage. The component racks which held car parts during transit had passed impact and vibration testing, but shipments were still arriving damaged. With no way to tell what was causing the damage, the automotive company had to get creative.[more]

Findchips Pro Enterprise Decreased Product Delays by 48 Percent

Challenge: A company's engineering and sourcing departments were siloed and lacking access to historical information and accurate market data (pricing, availability and risk). The engineering department partially designs based on performance, but the bills of materials (BOMs) sent to the sourcing department were not procurable. The company needed access to the right data to increase contract negotiating power and reduce product launch risks due to inventory and manufacturing issues.[more]

Technology Leader Saves $21M Annually in Parts, Labor Dispatching

Challenge: This Fortune 500 company was paying premium prices for replacement part transportation and labor — and suffered from late returns. Manual, siloed methods for managing dispatching made supply chain processes inefficient and error-prone.[more]

Collaboration, Process and a Sticker Save Big Telecom's Bacon

Challenge: A large telecommunications OEM required revisions to upgrade a power supply (PS) with early life failures in the field. Units were available in the U.S. and EU. There was no way to know systematically what version of the PS was in the units in question — the only information was a sticker on the PS itself. The challenges: contain cost and reduce turnaround time for repair.[more]

Nobody Thinks About Cargo Insurance. Until A Million Dollars Goes Up in Smoke.

Challenge: The Operations VP of an oil and pipeline construction company recently admitted there was a time when he wondered if his company's cargo insurance policy was worth it. The company sources goods from around the world, moves cargo by multiple modes and runs a supply chain through some of the world's most high-risk countries. Thanks to meticulous packing and some good luck, they'd had very few supply chain incidents over 11 years. Until one summer. That June, a truckload of welding equipment heading to Moscow caught fire. The $809,000 shipment was a total loss. One month later, a cargo ship carrying two of the company's containers, worth $150,000, caught fire. Those containers were also a total loss.[more]

How a Leading Brewing Company Went From Zero to Hero

Challenge: A leading brewing company with over 400 distributors was not able to meet retailer demands for automating critical supply chain processes from purchasing to replenishment. At the threat of losing precious retail shelf space, the brewer undertook a journey that would transform its manual processes to an industry-leading B2B integration program, which now has retailers calling it for supply chain advice.[more]

End-to-End Supply Chain Strategy Drives Significant Business Results

Challenge: A large electronics company tripled in size in part because of more than 100 acquisitions; this company lacked visibility across their hundreds of factories and distribution centers.[more]

Complete Supply Chain Visibility of All Your Carriers!

Challenge: Difficulty to get accurate and timely location updates on brokered loads. Traditional in-cab solutions are too costly to install and too difficult to deploy to all outside carriers.[more]

High-tech Retailer Combats Tumultuous Growth Period with Supply Chain Visibility

Challenge: This high tech company was acquired and entered a period of rapid growth through a series of additional acquisitions. Behind the scenes, this company's supply chain had to keep pace with this growth - a tall order in a time of change.[more]

Software and Uncoupled Pod System Helps Increase Accuracy and Efficiency

Challenge: A third party logistics company, distributing medical devices was looking to increase inventory accuracy as well as throughput of order picking during their peak hours. However, any solution that is presented must be able to accommodate more than one person as a picker.[more]

QuestaWeb Technology Solves Broker's Operating Challenges and Confers ACE Readiness

Challenge: A large broker with multiple operating locations relied on antiquated broker technology and used a separate system for forwarding operations. The firm needed to acquire one integrated solution to satisfy all of its trade compliance needs. Beyond seeking user-friendly technology accessible by all its offices, the software needed to accommodate highly specialized accounting functions.[more]

A-Frame Order Fulfillment Reduces Labor by 84% with 8-Month ROI

Challenge: Split-case order-picking application needing to dramatically reduce their labor, increase order accuracy and extend order cut-off time within a 12-month return on investment.[more]

Baxter's Software and Planning Services Help IT Service Provider Scale

Challenge: This datacenter infrastructure start-up with a global installed base and support centers around the world, turned to Baxter to help: • Meet 4-hour and next-day on-site hardware service commitments. • Quickly scale service and support globally. • Maximize resources to focus on core competencies.[more]

The Benefits of Near-Shoring, Reshoring and 'Right-Shoring'

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Analytics-Driven Services Reduce Dispatch Costs by $21.5 Million

Challenge: Global Fortune 500 technology company needed to reduce post-sales dispatch costs while improving asset return rates.[more]

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