For an online retailer of collectibles from Disney World and other Florida theme parks, damage in shipment is just a fact of business life. That's why the insurance carrier it has is so vital to the e-tailer's continued success. Supply Chain 101 teaches that the more touches there are on an item, the greater the risk of damage. That seems to hold true regardless of the size of the item in transit. And, of course, the more items you ship, the greater the chance that something will get damaged or be lost at some point. For the seller, insurance can soften the blow.
That's something that Kerry Williams, the sole proprietor of CDI Marketing of Davenport, Fla., knows well. Williams is a retailer of souvenirs and collectibles from Walt Disney World and other theme parks in the area, such as Universal, SeaWorld and Gatorland. His business is entirely online, and it involves shipping...
Practicing Conflict Resolution in Supply-Chain Management
A conversation with Stewart L. Levine, founder of ResolutionWorks.
The supply chain is a natural breeding ground for conflict. Start with all of the individuals within an organization who are responsible for some aspect of getting product to market. Then add in all those external partners, from providers of raw materials and components to contract manufacturers, product designers, logistics-management providers, distributors and resellers. Each has its own perspective and opinion about how goods and information should flow through the chain. In such an environment, strife and misunderstanding are almost inevitable – unless...
Coping With Risk in Supply-Chain Finance
Roy Becker, president of Roy Becker Seminars, talks about some of the major issues that companies are facing today, in obtaining financing for their importing and exporting activities.
The world of supply-chain finance has undergone some major changes in recent years, from the standpoint of risk management. The situation has become more critical with the deterioration of economies around the world, says Becker. Companies are facing uncertainties such areas as payment for shipments, control over materials and choosing the correct shipping terms. Often key documents are required before the seller can get paid.
Access to credit is another major issue. To the extent that banks are lending at all, the criteria for qualifying for loans today are far stricter than they used to be, Becker says. The situation is especially acute for exporters...
A Look at Some Major Forces Impacting Supply Chain Management
A conversation with John Langley Jr., clinical professor of supply chain management at The Pennsylvania State University.
Now at the Smeal College of Business at Penn State, Langley has been involved in supply chain management and business logistics for more than 35 years. Prior to joining Penn State, his alma mater, Langley taught at Georgia Tech and at the University of Tennessee. He was at the latter for 28 years and while there he co-founded the Center for Logistics Research, Supply Chain Forum, and Office of Corporate Partnerships.
Langley is the co-author of three books on logistics and supply chain management. He has written...
You Know Governance/Risk Management/Compliance Is Important, But Can You Define It?
Financial executives may wonder about all the fuss surrounding “GRC,” or governance, risk management, and compliance. Is it just a repackaging by consultants and software vendors that brings together risk and compliance management? Why does everyone have a different definition of GRC, and if it is actually important, how do we know our GRC processes are effective?
The answers to these questions are not straightforward, but the definition of GRC that makes most business sense is...
U.S. to Impose Tariffs on Some Appliances from South Korea and Mexico
The U.S. Department of Commerce says it will impose tariffs on some imported appliances from South Korea and Mexico after it determined that some products are being dumped on the U.S. market.
Commerce made a preliminary determination in an anti-dumping investigation of large residential washing machines being imported from South Korea and Mexico. The investigation came in response to a petition filed by Whirlpool Corp. in December 2011. "Dumping" happens when a foreign company sells a product in the United States at less than fair value.
The DoC estimated...
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