Through its acquisition of Capital Returns, GENCO ATC formed GENCO Pharmaceutical Services and became the leader in pharmaceutical trade, sample and clinical trial pharmaceutical returns and product recalls. GENCO Pharmaceutical Services leverages its market position to transform pharmaceutical business activities into data-rich, systematic processes that provide critical business information and value to manufacturers, pharmacies and wholesalers.

Pharmaceutical Returns

For nearly 20 years, GENCO Pharmaceutical Services has excelled in providing pharmaceutical returns solutions to pharmaceutical manufacturers, wholesalers, retailers and government entities. We are committed to providing solutions that:

• Protect our customers' assets

• Focus on our customers' needs

• Simplify the returns process

• Pursue innovation

• Are regulatory compliant

Pharmaceutical Recalls - Managing a Recall Event

The time it takes a company to recall a product corresponds with a consumer's reluctance to purchase other products manufactured by the company. An effective and timely recall solidifies a positive consumer perception for a company involved in recall event. For the pharmaceutical and cosmetic industry, the effects are more sever. A Georgia Tech College of Management study identified the pharmaceutical and cosmetics industry as one of two industries most severely impacted by recalls.

Over the last twenty years, GENCO Pharmaceutical Services has managed hundreds of pharmaceutical recalls and withdraws. GENCO Pharmaceutical Services provides pharmaceutical recall event management from compiling and notifying consignees to providing and reconciling responses to properly disposing of the recalled product. Our web-based reporting tool provides access to recall data which can be downloaded for reporting and analysis. Read More.