A more broadly scoped P2P process encompassing the entire source-to-settle conÂtinuum can bring better alignment with stakeholders or customers and facilitate the planning and investment required to develop higher-value capabilities. Under this scenario, P2P activities and value contribution would extend from the end-customer all the way back to the supplier. Given today's tight operational budgets, these new capabilities can be funded with savings achieved from increasing the efficiency of routine transactional activities. Performance metrics for P2P's newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance.
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