In October and November of 2010, Aberdeen surveyed 158 warehousing professionals for a benchmark report (Warehouse Management Excellence: Maximizing Resources and Efficiency) that explores the pressures these companies are facing and what plans they have for the coming months. This Sector Insight focuses on one specific segment of warehouse professionals - voice users, or those companies that have, or plan to invest in, voice technology in their operations in the next 12 months. How are these 31 companies coping with present economic conditions, what capabilities do they have, and what technologies do they rely on to ensure efficient operations and provide value to their customers?
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