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In supply chain and logistics, there are a few companies that clearly rise above the rest when it comes to digital maturity. A general lack of appetite for digital technologies has led to a wide chasm between the digital innovators and those that still rely on more traditional, manpower-based approaches to optimizing their operations. We surveyed 98 middle and senior- level managers in the supply chain industry to learn about their organizations’ attitudes and progress when it comes to digital technologies and digital transformation. Findings reveal a deeply divided field where culture is the biggest factor holding businesses back from pursuing new technologies. However, it also reveals an open door to new opportunities for those companies willing to embrace change. While no cultural shift is ever easy, taking action and approaching technology in a practical and sustainable way will make the digital transition seamless—and beneficial—for employees at every step of the supply chain.
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