ZIM, a shipping solutions provider, has recently launched eZ Quote, a new digital service which enables new and existing customers to receive online spot quotes as well book their shipment with guaranteed space on board the designated vessel. The new platform includes Chat support and is available 24/7.
“We continue to develop and introduce new advanced digital tools for our customers, with our customers! We made it our mission to listen to our customers and come up with solutions that are best suited for their needs. Our digital abilities always come with a personal touch,” said Eli Glickman, President and CEO of ZIM.
“EZ Quote aims to make quoting and booking as easy as booking a flight or any other service online,” said Assaf Tiran, VP Global Customer Service at ZIM. “Customers will benefit priority booking confirmation, loading guarantee, along with a timely delivery. As ZIM’s vision states, we practice ‘Innovative Shipping Dedicated to You’ and eZ Quote is another initiative, among many others, as part of our constant effort for Making It Easier for customers to do business with us, ensuring they will enjoy the best customer experience a shipping company can offer!”
Since 1945, ZIM provides creative operational and logistical solutions to customers. Over the years ZIM has grown to become a leading force in the shipping industry, by pioneering innovative technologies and expanding its vast geographical network while maintaining its tradition of excellence.
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