A top-10 national big-box retailer needed to consolidate returns processing and improve returns management, vendor returns consolidation and liquidation yield. They were sorting returns at 450+ store locations, utilizing labor resources across the company’s entire footprint, sending small shipments and single packages to vendors receiving returns. The company also wanted better software for returns data visibility to aid forward-focused segments of the company, as well as improved warehouse management. Their software at the time was cumbersome and required constant coding changes.
Inmar developed a customized SaaS solution, built to meet the retailer’s specific supply chain infrastructure and vendor interlocks, processing needs and business rules for disposition of returns and overstocks. The results were improved data visibility, reduced costs of monthly store labor and transportation runs, consolidated vendor returns, and better shipping and inventory visibility.
Inmar is an industry leading provider of technology-driven reverse logistics and supply chain solutions for the consumer goods and healthcare markets. Our software and value-added services drive value recovery, customer satisfaction and significant cost savings to retailers, e-commerce merchants, brands and manufacturers of all shapes and sizes.
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