On-Demand: June 16 - Sept 16, 2021
As companies emerge from the channel-upending impact of a global pandemic, virtually all agree on the appeal of achieving true omnichannel operations that place each customer’s individual preference for buying channel, product selection and delivery choice at the center of fulfillment. However, many are shocked to learn that operating omnichannel fulfillment can be a profit-draining proposition.
This reality leaves fulfillment leaders in a tough spot: How to answer Board of Directors’ demands to leverage omnichannel agility to inoculate fulfillment against future pandemic (or other) sweeping impacts without sacrificing margins and profits.
Gene Bornac, Chief Strategy Officer, enVista
John Seidli, Partner, GreyOrange
Robert Bowman, Editor-in-Chief, SupplyChainBr
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