Shipping errors frequently occur because of incorrect picking operations, which accumulates about 5% of annual shipping costs. Aside from the financial damage this can cause a company, faulty picking operations often result in an incorrect item being shipped, an incorrect number of items being shipped, or an item shipped to the wrong address.
A global manufacturing supply company was stuck with these issues when they decided to reach out to SICK. Without any automation in their picking and auditing processes (it was entirely manual), they struggled to get the correct quantities of products to ship to the correct retail store. Having to resolve these errors also brought added costs to the company.
SICK implemented a track and trace end-to-end solution called Pallet Audit System, which uses an ICR camera tunnel system to accurately read and validate packages against manifest data at a faster rate. Automating picking processes and audit systems ensure everything in an order is correct before it is sent out. With this solution in place, the customer was able to increase throughput in operations by over 300%. The customer used to audit around 12 pallets per day, and the system SICK installed increased their throughput to over 50 pallets per day.
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