Supply chains large and small are under siege by constant disruption. Companies find themselves struggling to serve customers, source materials, manage costs, handle supply constraints and shortages and, above all, gain visibility into what’s next.

Thanks to technology, however, the headlines aren’t all bad. The latest generation of sales and operations planning (S&OP) applications are providing better tools for managing supply chains internally. And they’re enabling companies to plan collaboratively beyond the four walls of the enterprise. These new S&OP platforms utilize artificial intelligence (AI) and machine learning (ML) to support better, faster and more inclusive decision-making.

Following are five emerging areas of rapid development in S&OP, underscoring how companies today are using the technology, what they’re getting out of it, and why this new inclusive ecosystem approach to what was once a status process can be transformational.

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