The legendary “Amazon effect” has undoubtedly had the most significant influence on logistics activities in the last decade.
Juggling rising customer expectations for speedy fulfillment and a greater variety of in-stock inventory has led industrial tenants to ponder how they can control costs while meeting consumer demands.
In a study cosponsored by JLL, nearly 75% of companies said they expect customer service preferences to become the most critical challenge by 2030.
Shippers are striving to meet these preferences, but the associated costs can be crippling. While it’s often difficult for companies to quench consumer demands—and not meeting them would be an unwise business decision—you can take steps to optimize your supply chain network to find relief from rising costs.
So how are you expected to meet these preferences while containing costs? You can start by creating efficiencies in your supply chain. With logistics-related expenses accounting for over 80% of operations costs, this is the best place to begin saving capital.
By creating efficiencies within the supply chain, companies can strike a balance between providing superior customer service at the lowest landed cost.
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