VoiceLink is the first software application in the voice industry that leverages leading-edge open source technology - the Vocollect VoiceÂ® Integration Platform - and combines it with Vocollect's industry-leading voice applications to drive process improvements for both Operations and IT. This new platform allows Vocollect Voice applications to fit easily and cleanly within an enterprise-wide IT strategy. The results are lower integration costs, improved configurability and eased ongoing maintenance and upgrades.
VoiceLink comes with over 400,000 selectable, fully tested configuration options that deliver immediate savings for DC operations and meet the toughest enterprise IT requirements, both today and tomorrow. Future Vocollect applications will be built on the Vocollect Voice Integration Platform for faster time to market, lower training costs and better integration with enterprise IT environments. Click here for more.
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