A conversation with Hector Granda, director of global procurement policies and learning and development within the Integrated Supply Chain at IBM, Armonk, N.Y.
Over the past five years Best Buy Co. has developed a world-class supply chain that supports the company's position as one of the nation's top retailers, while saving millions of dollars in costs.
Preaching the gospel of Six Sigma, the company takes a global approach to the coordination of after-market parts planning, inventories and distribution.
CooperVision was rapidly growing its contact lens business even before recent acquisitions that added significant new volume. Fortunately, the company already had a plan to increase and improve its logistics capabilities well under way.