Checkpoint Systems Inc., a vendor of merchandise-availability applications for the retail industry, has collaborated with Microsoft Corp. to bring its Checkpoint RFID software to the cloud, and enhance it with Microsoft analytical tools.
Digital disruption is affecting retailers of all stripes, but the grocery sector has been slow to adopt new technological tools. But that doesn't mean the nation's largest grocery chain isn't innovating around the digital path to purchase.
Denimwall Inc. has launched a radio frequency identification solution at the G-Star RAW clothing store that it owns and operates in New York City's Union Square, to do everything from tracking inventory, managing sales transactions and providing electronic article surveillance to letting shoppers view product information on a touchscreen.
Sixty-six percent of shoppers are more likely to purchase at retailers that offer in-store mobile technology, an increase of 52 percent year over year, according to a SOTI poll of consumers. As many as 73 percent of respondents view the availability of in-store mobile technology as a signal of better customer service and loyalty, up 26 percent from the previous year.
Since retailers - even major ones - tend not to spend money on research and development, many need guidance to keep up with the changes technology is bringing to the industry. What they need is Innovation as a Service.
Hermes, operator of a business-to-consumer parcel shop network in Europe, has partnered with Dynamic Parcel Distribution (DPD) and General Logistics Systems (GLS) to form a new joint venture, ParcelLock GmbH.
Less than 12 hours after Macy's shared bleak holiday results, J.C. Penney Co. said enhanced digital capabilities and strong demand for its private-label offerings helped it to produce strong holiday season same-store sales growth, which allowed the company to reaffirm its full-year profit forecast.
Customer and retailer perceptions and expectations are not aligned, and many retail stores lack the essential technology to measure and apply shopper data across all channels, says a study released by RetailNext, a provider of retail industry analytics technology.
Although e-commerce sales accounted for more than $340bn in 2015, a recent Baymard Institute study revealed that about 69 percent of online shopping carts were still left abandoned. Why so many unfulfilled digital sales?