IBM has introduced software that is intended to address the rise of "omni-channel" shoppers - consumers who expect a consistent sales and marketing experience across multiple sales channels.
One of the hottest topics of discussion at the Gartner Supply Chain Executive Conference 2012 was supply-chain segmentation. Chris Gordon, practice head and global network lead with Wipro Technologies, explains the concept, and its compelling benefits.
Nimble Inc. a provider of social relationship-management software, has integrated its product with HootSuite, maker of a social media-management system.
Aldata, a vendor of applications for the retail and distribution industries, has created Aldata Shopper Relationship Management (SRM), part of its new Aldata Omni-Shopper Suite.
David Ecklund, director of the Global Supply Chain Executive MBA program at the University of Tennessee, shines some light on the difficult issue of managing the "talent supply chain." He specifies the core competencies that are required of today's supply-chain professionals.
Third-party logistics providers (3PLs) who specialize in industrial freight can provide targeted solutions that reduce operating costs and improve service levels.