UPS has created a UPS App for iPad. The tool allows users to track packages, find UPS shipping locations and access UPS My Choice, with enhanced mapping features.
Release of the second UPS Pulse of the Online Shopper: A Customer Experience Study analyzes omnichannel retailing and shows consumers want more choices when it comes to shopping online, more control over when their purchases will be delivered and a convenient returns process. They're also using social media to shop for the best deals and expect more shipping options from e-tailers.
We live in a world rife with the daily experience (and expectation) of instant gratification. Nowhere is that demand greater than in the relationship between a business and its suppliers. From a delayed order confirmation email, to a missed delivery time, to a damaged or incorrect order"”these are the make-or-break occurrences that represent the distinction between happy customers and a suddenly precarious customer-supplier dynamic.
DPD, one of the fastest-growing parcel carriers in the UK, has confirmed that it plans to build a new $155m parcel hub at Hinckley Commercial Park in the East Midlands.
Amazon will open eight new U.S. distribution centers between now and the holiday selling season, bringing the total to 54. The result of the ferocious building spree is that Amazon will then have a DC within five miles of most major U.S. cities. That means Amazon will very likely have a DC closer to your customers than many of your stores.
The rapid growth of e-commerce and, in some cases, declining store sales raise difficult questions for retailers around whether and how to integrate their various distribution channels, says Andrew Breckenridge, executive vice president of Fortna. He outlines key issues influencing these decisions and identifies other retail trends to watch in the coming year.
The latest news, analysis, services and systems regarding express and small shipments and their impact on global supply chains. Today’s companies are transporting and delivering perishables and manufactured goods in a more timely and efficient manner than ever before thanks, in part, to the boom in e-commerce. New technologies that provide information during express and small shipments are transforming the way companies do business - and allowing them to stay ahead of the competition in their industries. As these cargo services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using express shipping solutions to power their supply chains.
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