Tracking and measuring the performance of various supply-chain functions is necessary but not sufficient for today's extended enterprise. Tying that performance to corporate strategic goals and closing the loop on execution to ensure continuous improvement are keys to effective performance management.
The credo for this high-end office furniture designer and manufacturer is "good design is good business." That philosophy applies equally well to its supply-chain systems and logistics outsourcing strategy.
The notion of lean supply chains remains relevant even though the concept has been around for years. Like individuals in their battles of the bulge, enterprises face a never-ending fight against bloated processes and excessive inventory.
An elite group of just 25 3PLs increasingly dominate logistics outsourcing around the world, and that is just how their customers like it. This closed club promises to become even more exclusive in the years ahead as acquisitions concentrate the power among fewer but larger 3PLs.