Retailers have been investing in supply chain technology for some time. Now they need to take it to the next level: the store. New technology advancements are making it possible for retailers to cut logistics costs significantly while dramatically improving customer service.
Radio frequency identification is accelerating a trend to move business intelligence to the edge of the enterprise. It is a trend few companies will escape and understanding the infrastructure is essential to success.
The impetus to examine and tweak business processes may stem from pressures from government regulation, Wall Street or any of a number of market forces. Regardless, those who have no BPM initiative are at a competitive disadvantage.
Even the best companies forget that their supply chains are only as strong as the transportation system that supports them. Unfortunately, capacity constraints, high costs and other problems portend serious transportation problems. The answer is having the right transportation executive on staff who understands the legal and operational challenges ahead.