By embracing multimodal options in last-mile delivery, retailers can effectively draw on an "unlimited" pool of carrier capacity, according to Matt Schultz, vice president of logistics partnerships with OneRail.
Post-pandemic, grocery logistics will never be the same. Sean Coakley, chief commercial officer with Capstone Logistics, discusses the changes that COVID-19 brought, and how logistics providers are responding.
First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food retail with SAP.