Victoria Ma, digital and innovation lead for North America with Miebach Consulting, explains how the exercise of process mining can help supply chains achieve a new level of agility in responding to orders and unexpected changes in customer demand.

Pandemic or no pandemic, e-commerce shoppers have upped their expectations of retailers and their logistics partners, with an emphasis on transparency, says Brian Bourke, chief growth officer with Seko Logistics.

Joe Marcaurelle, vice president and assistant general manager with Inmar Post-Purchase Solutions, explains how online merchants can use the post-purchase experience to change the returns process from a cost burden to a competitive advantage.

The luster of China as a source of low-cost production has been progressively fading, and the push for more responsible supply chains extends well beyond measuring carbon emissions.

In these times of global crisis, there’s never been a greater need for the socially responsible organization.

It isn't all about speed, says Satish Natarajan, founder and chief executive officer of DispatchTrack. E-commerce shoppers are more concerned about communication.

Just what is artificial intelligence, anyway? In its ultimate form, will it model, augment or replace human thought?

If only the fashion industry were as up-to-date with its supply chain as it is with consumer trends in apparel.

Dan Dreyfus, global customs leader with EY, lays out the options that manufacturers are considering, as they seek to reduce their dependence on China and shift production to other regions.

Most of the recent talk surrounding high-tech manufacturing supply chains has been about the severe shortage of microprocessors. But equally important is the supply of printed circuit boards.