Supply chain change would be so easy if it weren't for one unavoidable factor: people. How to make sure you've seen the last of the BOHICANS (acronym explained below).
The last five years have seen a concerted effort by the world's third-largest retailer to improve communications and compliance with its army of suppliers.
Companies have warmed to the idea of outsourcing logistics. At the same time, they're calling on providers to broaden both their service menus and geographical scope.
Ways of slashing waste in manufacturing can be applied to supply chain processes, although progress is slow. Second of a two-part series on continuous improvement.
The joint venture between Sony Corp. and Ericsson AB seeks a competitive edge in the mobile-phone market. The solution: revamp the handling of returns and repairs.
