https://www.supplychainbrain.com/media/podcasts/1187-e-commerce-omni-channel.rss en-us © 2026 SupplyChainBrain www.supplychainbrain.com The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more. https://www.supplychainbrain.com/media/podcasts/1187-e-commerce-omni-channel.rss www.supplychainbrain.com:2994 The literal symptoms of COVID-19 are, for most people, passing. But the virus’s impact on retail supply chains is permanent. Fri, 28 Jan 2022 01:25:39 -0500 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Elliott-Sankary.mp3 21:21 www.supplychainbrain.com:2980 A lot of factors go into the success or failure of consumer brands, but one of them stands out today: the supply chain. Thu, 30 Sep 2021 15:06:01 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Kendra-Phillips.mp3 24:23 www.supplychainbrain.com:2975 What is this creature whom we call “the post-pandemic grocery shopper”? Wed, 08 Sep 2021 18:22:14 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Lena-Phoenix1.mp3 19:43 www.supplychainbrain.com:2963 Shifting U.S. population patterns, caused in large part by the COVID-19 pandemic, are posing a new challenge for e-tailers looking to stay close to customers. Wed, 09 Jun 2021 17:34:00 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Mark-Stanton.mp3 18:03 www.supplychainbrain.com:2960 The latest edition of the E-Tailers’ Almanac offers a glimpse of what 2021 holds in store for online merchants. Thu, 20 May 2021 13:55:07 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Lee-Spratt.mp3 20:37 www.supplychainbrain.com:2956 Thanks to the pandemic and heavy customer demand, parcel shipping is currently mired in “chaos.” Wed, 21 Apr 2021 18:36:01 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Luke-Kupersmith.mp3 18:02 www.supplychainbrain.com:2948 For e-tailers selling their wares on Amazon.com, a lot of obstacles stand in the way of success — sometimes even Amazon itself. Read more. Thu, 25 Feb 2021 11:46:25 -0500 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Francois-Jaffres.mp3 20:14 www.supplychainbrain.com:2939 Retailers selling over the internet can’t hope to compete without a reliable and effective direct-to-consumer (DTC) model for fulfillment. But setting one up is anything but easy. Read more. Wed, 09 Dec 2020 14:26:35 -0500 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Falk-Caruso.mp3 25:18 www.supplychainbrain.com:2932 Is the word “omnichannel” another way of saying “spoiled consumer”? Read more. Wed, 21 Oct 2020 14:48:07 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-John-Morris.mp3 21:15 www.supplychainbrain.com:2922 The pandemic didn’t launch the retail industry on the road to radical transformation. But it unquestionably sped the journey up. Read more. Thu, 20 Aug 2020 13:41:25 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Jeff-Eckel.mp3 24:18 www.supplychainbrain.com:2900 For e-tailers today, it’s tough enough staying in the race with Amazon.com for customer-service excellence — let alone winning it, and making a profit in the bargain. Read more. Wed, 15 Apr 2020 19:25:41 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Robyn-Meyer.mp3 24:07 www.supplychainbrain.com:2892 What is this thing called a warehouse? Read more. Thu, 20 Feb 2020 11:26:58 -0500 https://www.supplychainbrain.com/ext/resources/0-images/A-Conversation-With-Michael-Mikitka.mp3 16:25 www.supplychainbrain.com:2883 Online retailers are still struggling with the problem of returns. Read more. Wed, 11 Dec 2019 20:15:29 -0500 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Elain-Szu.mp3 17:45 www.supplychainbrain.com:2869 The Federal Aviation Administration has spent several years mulling over regulations to permit the safe operation of commercial delivery drones. What’s the holdup? Read more. Thu, 29 Aug 2019 17:17:53 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Lisa-Ellman-2.mp3 20:44 www.supplychainbrain.com:2867 A seasoned logistics executive returns to the U.S. and finds a market that’s familiar in some ways, and sharply different in others. Read more.  Wed, 14 Aug 2019 18:33:39 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Jeffery-Barrie.mp3 19:56 www.supplychainbrain.com:2865 Ever-growing complexity and volatility are the unfortunate hallmarks of the modern-day consumer packaged goods (CPG) supply chain. How can retailers cope? Read more.  Wed, 31 Jul 2019 18:29:27 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Gaurav-Palta.mp3 20:29 www.supplychainbrain.com:2845 Drone technology is in danger of getting ahead of procedures for ensuring its safe operation. Read more.  Wed, 27 Feb 2019 17:00:37 -0500 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Luke-Fox.mp3 22:38 www.supplychainbrain.com:2825 If you’re a business selling to the public, social media is a must. But it can also kill you. Read more.  Thu, 11 Oct 2018 18:11:20 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Beth-Haddock.mp3 20:38 www.supplychainbrain.com:2812 Welcome to the age of the “postmodern” consumer. And good luck trying to nail down the tastes and preferences of this strange new animal. Read More Fri, 10 Aug 2018 02:32:28 -0400 https://www.supplychainbrain.com/ext/resources/0-podcasts/A-Conversation-With-Michael-Solomon.mp3 22:21 www.supplychainbrain.com:252 And now, in the latest transition from science fiction to reality: the coming of "flying taxis." Read More Thu, 07 Jun 2018 10:51:49 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Stewart_Hamel.mp3 21:19 www.supplychainbrain.com:250 A relatively high duty exemption for small packages imported into the U.S. is having all kinds of consequences for the flood of goods generated by e-commerce. Read More Thu, 17 May 2018 12:14:11 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Amy_Magnus.mp3 23:45 www.supplychainbrain.com:249 With every story of a woman succeeding in the male-dominated world of supply chain and logistics management, another door opens. Read More Wed, 09 May 2018 21:57:13 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Suzanne_Judy.mp3 21:14 www.supplychainbrain.com:248 For many consumer brands today, it's a life-or-death struggle to stay relevant. Never mind loved. Read More Thu, 03 May 2018 11:27:24 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Deb_Gabor.mp3 26:26 www.supplychainbrain.com:229 If you want an explanation of why brick-and-mortar retailers are struggling today, industry observers say, look no further than Amazon. But there's more to the picture than that. Read More Thu, 01 Feb 2018 00:38:35 -0500 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Vitaliy_Katsenelson_2.mp3 21:48 www.supplychainbrain.com:226 Demand for logistics services is strong. But the industry can't turn its back on the challenges of the coming year. Read More Thu, 11 Jan 2018 09:38:51 -0500 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Rachal_Snider.mp3 23:44 www.supplychainbrain.com:219 Digital devices and the Internet of Things are taking us back to the Middle Ages. If you own any kind of digital device, or spend any time on the internet, then consider yourself a "serf," and the providers of those devices your feudal lords. Read More Tue, 07 Nov 2017 13:41:11 -0500 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Joshua_Fairfield.mp3 27:27 www.supplychainbrain.com:204 For transportation providers in the e-commerce era, the choice is clear: disrupt, or be disrupted. The motivating force is, of course, Amazon.com, which has shown distinct signs in recent years of desiring to take over multiple transportation and logistics functions in support of its dominant e-commerce business. Read More Fri, 03 Nov 2017 16:22:38 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Timothy_Leonard.mp3 23:15 www.supplychainbrain.com:206 Do modern-day retail customer-loyalty programs really make for loyal customers? The loyalty program is a tried and true maneuver to keep shoppers from straying to rival retailers. In its original manifestation, though, it was largely a means of mining information about customers, who were otherwise anonymous in the brick-and-mortar world. Read More Fri, 03 Nov 2017 16:22:38 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Tom_Caporaso.mp3 23:13 www.supplychainbrain.com:217 In the age of the fickle and skeptical consumer, brands can no longer rely on traditional advertising to survive. Read More Fri, 03 Nov 2017 16:22:36 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Norty_Cohen.mp3 23:19 www.supplychainbrain.com:184 Somebody out there is talking about your product. And you had better be listening. Read More Fri, 03 Nov 2017 16:22:35 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Juan_Camilo_Dorado.mp3 20:46 www.supplychainbrain.com:203 E-commerce retailers today aren't just focusing on the products they sell. They're also paying close attention to the boxes they come in. The term ''unboxing experience'' describes how consumers feel when they open the carton that contains an online order. Read More Fri, 03 Nov 2017 16:22:35 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Ken_Chrisman.mp3 25:02 www.supplychainbrain.com:207 What will the retail landscape look like in the very near future? And which players will be left standing? Read More Fri, 03 Nov 2017 16:22:35 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Jordan___Gulden.mp3 23:59 www.supplychainbrain.com:160 The boom in e-commerce is a global phenomenon, but each country has its own unique requirements for ensuring the smooth flow of shipments to the buyer. Read More Fri, 03 Nov 2017 16:22:34 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_John_Costanzo.mp3 24:15 www.supplychainbrain.com:156 The age of the driverless commercial truck is coming. It's just a question of when. Read More Fri, 03 Nov 2017 16:22:33 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Gary_Girotti.mp3 22:06 www.supplychainbrain.com:213 For consumer brands in the age of social media and digital communications, it’s a question of sink or swim. Read More Fri, 03 Nov 2017 16:22:33 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Daniel_Brian_Cobb.mp3 24:11 www.supplychainbrain.com:185 Going up against the behemoth that is Amazon.com, does the smaller e-commerce provider have a chance? Read More Fri, 03 Nov 2017 16:22:32 -0400 https://www.supplychainbrain.com/ext/resources/fileadmin/Podcasts/A_Conversation_With_Dan_Coll.mp3 20:24