With more consumers than ever making purchases online, last-mile delivery has become an increasingly complex link in the supply chain. Now, as consumer expectations, technology, and supply chain risk continue to change, many companies are finding that their last-mile strategies must also evolve.
Everyone wants a delivery partner that delivers goods on time, in undamaged condition, to the right location. Too often, though, wanting is not getting. Shipments are delayed leaving the warehouse, merchandise is damaged somewhere in transit, and consumers end up checking their neighbors to track down wayward cartons.
This guide helps you navigate the complexities of the choice, ensuring that your chosen partner not only aligns with your brand's goals, but also elevates your customers' experience.
A panel of experts at the National Retail Federation’s NRF’24 conference in New York said the retail market had a strong holiday season, and would likely continue to thrive.
What’s particularly attractive about shopping malls is that they offer the possibility of creating a hybrid facility that combines logistics and fulfillment activities with in-person activities for shoppers.
Learn how to seamlessly enhance fleet logistics by tapping into the industry’s full range of equipment and drivers without disrupting your operations. This report presents essential strategies for this transition.
Many retailers have started charging a returns fee, but research suggests this is causing shoppers to switch, with 49% being less loyal to brands that charge for returns.
When tech companies began offloading their reverse logistics businesses, industry giants with physical capabilities were waiting, eager to see if they could deploy those capabilities in-house.
The solution is not eliminating free returns, but fixing convoluted supply chains and collaborating with shippers to make reverse logistics more affordable.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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