Executive Briefings

Keeping Distribution Operations Flexible and Competitive with Vocollect Voice

Challenge: A leading distributor of national brand-name medical/surgical supplies to healthcare organizations has discovered that operating in an extremely competitive arena and staying price-competitive without sacrificing service will always been a critical business goal.

Solution: With one of our Total Solution Providers, we delivered a voice solution that replaced the initial the handheld-based solution which was deemed as not user-friendly, which ultimately impeded productivity.

Results: The voice solution has helped the company increase its accuracy level to 99.99 percent, reduce its picking workforce by six full-time employees, and reduce training time from up to three days with handhelds to only one day. In addition, it has become a unique recruiting tool for prospective distribution workers.

About the Solution Provider: Vocollect, a business unit of Intermec, is the number one provider of end-to-end voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance. Together with our partners, we enable almost 500,000 workers at nearly 2,000 companies around the globe to distribute US$4.5 billion in goods every day.

Web: www.vocollect.com

Email: info@vocollect.com

Phone: 412-349-2515

Solution: With one of our Total Solution Providers, we delivered a voice solution that replaced the initial the handheld-based solution which was deemed as not user-friendly, which ultimately impeded productivity.

Results: The voice solution has helped the company increase its accuracy level to 99.99 percent, reduce its picking workforce by six full-time employees, and reduce training time from up to three days with handhelds to only one day. In addition, it has become a unique recruiting tool for prospective distribution workers.

About the Solution Provider: Vocollect, a business unit of Intermec, is the number one provider of end-to-end voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance. Together with our partners, we enable almost 500,000 workers at nearly 2,000 companies around the globe to distribute US$4.5 billion in goods every day.

Web: www.vocollect.com

Email: info@vocollect.com

Phone: 412-349-2515