Executive Briefings

Leveraging Voice Technology in Forklift Manufacturing

As business grew, Crown Equipment Corp. chose to leverage voice technology rather than increase its labor force, says Derek Bertke, distribution coordinator. Productivity rose as much as 14 percent as a result. [Run Time (Min.): 7:20]

As business grew, Crown Equipment Corp. chose to leverage voice technology rather than increase its labor force, says Derek Bertke, distribution coordinator. Productivity rose as much as 14 percent as a result. [Run Time (Min.): 7:20]