Executive Briefings

Vocollect Voice Arrive 'Just in Time'

Challenge: In variety retailing market where customers face shopping options at nearly every street corner, building trusted relationships with customers and maintaining their loyalty is the recipe for success. And the only way to earn that trust and keep customers coming back for more is to have the right products on its shelves at the right time, every time.

Solution: Realizing that less-than-perfect accuracy from its DC was eroding trusted relationships with its retail locations - and ultimately, with customers, led the company to consider implementing voice technology for its case-picking and split-case picking operations. The voice solution also addressed accuracy issues and the rising cost of printing and distributing pick instructions on paper peel-and-stick labels.

Results: Vocollect Voice has helped reduce handling costs, improved productivity and throughput by 10%, reduced order errors by 70% - satisfying the "just-in-time" needs of the business to help keep costs low and customers happy.

About the Solution Provider: Vocollect, a business unit of Intermec, Inc., is the number one developer and manufacturer of end-to-end voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance. Together with our partners, we enable more than 1,700 customers and their 400,000+ workers around the globe.

Web: www.vocollect.com

Email: info@vocollect.com

Phone: 412.349.2515

Solution: Realizing that less-than-perfect accuracy from its DC was eroding trusted relationships with its retail locations - and ultimately, with customers, led the company to consider implementing voice technology for its case-picking and split-case picking operations. The voice solution also addressed accuracy issues and the rising cost of printing and distributing pick instructions on paper peel-and-stick labels.

Results: Vocollect Voice has helped reduce handling costs, improved productivity and throughput by 10%, reduced order errors by 70% - satisfying the "just-in-time" needs of the business to help keep costs low and customers happy.

About the Solution Provider: Vocollect, a business unit of Intermec, Inc., is the number one developer and manufacturer of end-to-end voice solutions for mobile workers worldwide, helping customers achieve a higher level of business performance. Together with our partners, we enable more than 1,700 customers and their 400,000+ workers around the globe.

Web: www.vocollect.com

Email: info@vocollect.com

Phone: 412.349.2515