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Solution: STI developed a plan to reduce the client's costs and claims. STI offered white glove services, pads, straps, customer scheduled appointments and automated shipment tracking. Working with the client, STI developed precise handling and loading procedures and ensured product was secured in the trailer for delivery. STI's fully-trained professional drivers delivered products inside data centers using these methods.
Results: This innovative product liability program resulted in $850,000 in customer savings. Additionally, the customer doubled the number of shipments and STI executed 100% damage free and 100% on time delivery.
About the Solution Provider: STI has been an asset-based industry leader of specialized supply chain solutions since 1965, recently becoming a wholly owned subsidiary of CRST International, Inc. STI provides customized supply chain solutions for products that require high touch support, special handling and equipment, and value added on site services.
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