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Home » Cost Avoidance and Proactive Support Keeps Client's End-Users Loyal

Cost Avoidance and Proactive Support Keeps Client's End-Users Loyal

June 28, 2013

Solution: Renova Technology was able to modify the circuit board design by placing an inexpensive resistor in a very delicate location. Renova helped design and implement a Field Retrofit Order and created a seed stock of reworked boards.

Result: Renova Technology was able to perform a precise rework in a very difficult location on the circuit board with an inexpensive component. This proactive support saved the customer in future returns and expedited service costs, while keeping its end-users loyal to their brand.

About the Solution Provider: Renova Technology provides component level circuit board repair along with supporting logistic and data reporting and analysis services. They have been serving major electronics manufacturers in the information systems, telecommunications, cash handling and security equipment industries for nearly two decades. Renova's custom reverse logistics programs help manufacturer's reduce costs.

Web: www.renovatechnology.com/case-studies

Email: [email protected]

Phone: 770-325-5600

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