Metrics that measure a program's viability and progress is key when making management decisions. All product and program data is captured in each DEX facility and maintained in an OracleÂ® database. DEX's clients are connected to their product data and have the ability to review statistical analysis and program reports through DEX's OrderVisionÂ® system. With this information, intelligent decisions can be made about a program's or product's situation.
DEX believes that quality begins with tight, rigorous processes that meet and exceed client expectations. The focus of DEX's quality department is to ensure that all repaired products meet the client's specifications prior to shipment. Our quality stations validate the quality performance of product as it moves off the production floor and into finished goods. With the deployment of a Six Sigma training program, features such as failure analysis are captured throughout the repair process and logged into DEX's database system.
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