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C.H. Robinson has recently introduced Freightquote, the first self-service technology that guides small business customers to the best multimodal shipping options for improved savings, reliability and visibility. The web-based, mobile-responsive offering is designed to streamline the shipping process and allow small business customers to book freight without any shipping knowledge or expertise.
“Our research shows that small business shippers want ease of use and peace of mind when booking their shipping, which is exactly what Freightquote by C.H. Robinson’s technology is designed to do,” said Bob Biesterfeld, President and CEO at C.H. Robinson. “Customers are guided through a simple, transparent process that allows them to make the best shipping decision for their small business.”
Small business customers enter a few details and can instantly compare rates from high quality carriers 24 hours a day, seven days a week. They can go online with their phone, tablet or computer to book their LTL or Truckload freight, track shipments, get proactive notifications and pay with a credit card.
The technology was built by supply chain experts collaborating with small business owners on the features, design and user experience. Its foundation is the C.H. Robinson Navisphere global technology platform, which connects the company’s entire network of 200,000 companies to provide customers with greater supply chain efficiency, real-time insights and visibility.
About C.H. Robinson
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With over $20 billion in freight under management and 18 million shipments annually, we are the world’s largest logistics platform. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for our more than 124,000 customers and 76,000 contract carriers. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we are also proud to contribute millions of dollars to support causes that matter to our company, our Foundation and our employees.
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