Workshops, expert clinics and networking events are among the features at IRX (InternetRetailing Expo) designed to give delegates valuable insight into the latest ideas in eCommerce and fulfilment.

The practical workshops offer retail professionals the chance to discover more about the latest technologies and how they can be used more effectively to drive sales.  Amazon Shipping, Experian, Royal Mail, Ingenico, Klevu and Visualsoft are among the organisations delivering these training-focused sessions covering topics such as acquisition and retention strategies, realtime personalisation and brand loyalty through customer experience, affiliate marketing and customer experience.

Expert clinics

For visitors who need help with a specific issue, the Expert Clinics offer the perfect opportunity to speak one to one with an expert and gain personal advice. Specialists in PPC, sustainable packaging, personalisation, payments, reviews and online reputation will be available to discuss specific challenges in free 30-minute consultations. Retailers can sit down with a seasoned expert and gain advice on topics such as payments for today’s consumer; maximising ROI in eCommerce & digital marketing through personalisation; improving the performance of Google PPC; smart, sustainable and automated packaging and improving reviews & online reputation. These individual consultations are expected to be popular and can be booked in advance here.

Latest industry developments explored in conference

Each year IRX looks closely at industry trends to ensure the latest developments are reflected in the conference. The comprehensive conference will bring to life topical issues such as customer loyalty, data, final mile and fulfilment through fascinating case studies and real life examples. Keynote sessions will host fast growth retailers who have customer experience at the heart of what they do. 

This year the programme has a particular focus on Customer Experience and Sustainability with presentations including Building sustainability into your marketing strategy: turning values into profit by Alicia Taylor, Co-Founder - Gather & See and Peter Andrews, Head of Sustainability Policy - The British Retail Consortium.

Personalised show content

Visitors can match their business requirements to relevant conference session and exhibitors with the new Event App. Not only will all the information about the 150 plus exhibitors, the conference sessions, workshops and Expert Clinics be easily available, the App will help visitors by advising which exhibitors match their areas of interest.

Visitors can relax and network with other retail professionals at Networking drinks at the end of the first day. Open to exhibitors and visitors, this is a great opportunity to build peer-to -peer connections in a relaxed environment.

Stuart Barker, Portfolio Director for IRX, says: “When it comes to doing business, there’s no substitute to meeting face to face. IRX offers many valuable opportunities to meet other retailers and industry experts and discuss business needs.”

Retailers looking to improve their online sales in 2020 and beyond should visit IRX, incorporating eDX, on 1 & 2 April 2020 at the NEC, Birmingham. It’s free to register at internetretailingexpo.com 

Notes to editors 

IRX, InternetRetailing EXPO is the leading eCommerce Expo, digital marketing event and retail conference. IRX 2020 will take place at the NEC, Birmingham on 1 and 2 April 2020. Registration is free. 

For press enquiries, contact: 

Emma Blake: E: emmablake@clareville.co.uk  T:+44 207 736 4022 

Or 

Chris Lewis: E: chrislewis@clareville.co.uk T:+44 207 736 4022