MSC Mediterranean Shipping Company has upgraded its e-business platform myMSC with the addition of a new online Instant Quote function. Customers wishing to use this tool will be able to quickly and easily get shipping rates for container bookings.
The majority of MSC’s bookings are currently carried out offline, and it can take some time to complete a booking. Using Instant Quote, customers can generate an online quote in seconds. They then have the option to instantly complete the booking with the generated quote on myMSC. Alternatively, they can save the quote or forward it to multiple contacts for booking at a later stage. The automated quote generation also reduces room for human error.
The Instant Quote function is currently only available for shipping trade routes from North America to Europe and from Asia to Europe, with plans for the addition of more trades over the course of 2020.
“The COVID-19 pandemic has accelerated the trend towards digitalisation within the industry and the importance of engaging customers through multiple platforms, including through e-business. As such, this upgrade of myMSC is a clear illustration of our continuing efforts to invest in digital business transformation with the aim to improve efficiency and transparency, and to give our customers more options,” said Andre Simha, Chief Digital & Information Officer at MSC.
By selecting the starting and ending points of the shipment and the equipment size, customers can see the options for shipping rates. Details such as the shipping window, estimated transit time, routing and the charges included in the quotation will be clearly displayed.
The tool can be used for bookings of standard-sized (20 and 40 feet) and High Cube (40 and 45 feet) dry containers. For locations where intermodal services are available, customers can opt for end-to-end rates from the origin to destination.
MSC Mediterranean Shipping Company is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC operates 493 offices across 155 countries worldwide with over 70,000 employees. With access to an integrated network of road, rail and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on more than 200 trade routes, calling at over 500 ports.
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