

In a business landscape defined by relentless change, ensuring true Operational Excellence is paramount—requiring organizations to anticipate and adapt, not just react. Leaders in operations, continuous improvement, and change management must rapidly integrate new technologies and cultivate resilient, people-centric cultures.
Addressing this critical need, London hosts the definitive Operational Excellence & Business Improvement Conference.
On September 10, 2025, this concentrated, single-day immersion at the Copthorne Tara Hotel Kensington is engineered for senior professionals seeking actionable strategies, not just theories. You'll gain direct insights from cross-sector leaders, including those from Jaguar Land Rover, Shell, Tesco, Network Rail, and Philips.
Realizing measurable value from AI and automation is critical. The conference provides practical strategies and user cases. Damian Hall, Head of Programme & Change at Ralph Lauren, will explore AI’s evolving role and the balance between technology and human expertise. Ravi Jay from Jaguar Land Rover will examine global AI transformations, offering essential questions for maximizing benefits and mitigating risks. A panel, including leaders from Shell and AXA Partners, reveals real-world case studies in cost savings and efficiencies, providing vital lessons for competitive organizations.
Excellence is human-powered. Leaders from Anglian Water Services and Thames Water will guide discussions on embedding continuous improvement, boosting engagement, and prioritizing wellbeing within organizational culture. Further sessions, with insights from Cambridge University Press and B&Q, will offer proven strategies for managing complex transformations, tackling resistance, and aligning digital initiatives with both customer and employee priorities.
Strategic leadership demands data. WTW and Royal London leaders will share how to cultivate cultures delivering measurable impact. London Gatwick's James Healey will highlight the right metrics to ensure your OPEX initiatives yield quantifiable business value.
For a complete breakdown of all sessions and speakers - view the full agenda here.
This conference is a highly efficient investment, designed for immediate application:
With a 97%+ satisfaction rate at previous events, this is your day to sharpen strategy, foster collaboration, and secure lasting operational efficiency.
Future-proof your business. Unlock your OPEX advantage.
Register now: www.opexcultureconference.com
Exclusive offer for SupplyChainBrain readers: Save £225 using code SUPPLY at registration.
Media enquiries: Callin Klopper | [email protected]
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