Customer Support: It's Not Getting Any Easier | SupplyChainBrain

Customer Support: It's Not Getting Any Easier

, Vice President, Customer Support Services, Glasshouse Technologies

August 5, 2009

Rick Cameron Icon

In tough economic times, customer retention, through excellent support and service, is critical. Rick Cameron, vice president of customer support services with Glasshouse Technologies, outlines the cornerstones of his discipline. [Run Time (Min): 9:01]

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