Warehouse automation decisions are often based on assumptions about future volume, labor, SKU mix, workflows, and facility requirements. The challenge is that those assumptions rarely stay fixed over the life of an automation investment.

As Chagrinovations, a consumer goods invention company, was on the verge of expanding from D2C sales into nationwide retail and marketplace channels, its existing 3PL provider ended the relationship, citing the company’s small size. The transition created an immediate need for a logistics partner capable not only of supporting existing fulfillment operations, but also of scaling alongside an increasingly complex and diverse business.

For retail and eCommerce brands, the customer experience doesn’t end at checkout. The delivery experience is often the last impression a brand makes, yet it can also be one of the parts of the customer journey it controls least.

Transportation costs are climbing, putting pressure on companies to find savings wherever they can. But the most obvious place to look is the transportation budget itself, where an organization can negotiate carrier rates, rebid contracts or shift freight to a cheaper service.

For today’s Chief Supply Chain Officer, the challenge is no longer simply creating a better plan. It is building an operating model that can continuously sense, reason, adapt, and act as conditions change

CSCMP and SupplyChainBrain have announced the winner of the 2026 Supply Chain Innovation Award.

Peak season is no longer a relay race between fulfillment and returns. Increasingly, the two are running simultaneously.

For supply chain leaders, preparing for that future starts with understanding the warehouse they already have.

RFID has been promising to transform supply chain and warehouse operations for decades. Now, the technology may finally be living up to that promise.