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E-Commerce/Omni-Channel

Supply Chain Innovation 2026: A Mandate for Creativity and Change

In the years ahead, every supply chain leader will be faced with the question: Will you innovate? Or will you be innovated?

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How L’Oréal Strengthens Global Demand Forecasting in a Volatile Beauty Market

How do you forecast demand for hundreds of luxury beauty brands across 150 countries when consumer behavior changes month to month? That's the problem L'Oréal's Luxury Division faces every planning cycle.

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Intelligent Automation in Warehousing: An AI Roadmap

Artificial intelligence is rapidly reshaping warehouse operations, offering new opportunities to improve efficiency, optimize decision-making, and increase performance. Yet while many organizations are investing in AI, adoption alone does not guarantee confidence or long-term success.

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The Trouble with Surveillance Pricing

AI’s power to harness the vast amount of consumers’ personal data in myriad ways to make supply chains more efficient is undeniable. But it can lead to illegal price-fixing.

Who knows how much she'll pay? Photo: iStock/millionsjoker

DoorDash’s $17 Billion Instacart Deal Aimed at Walmart, Amazon

The delivery-app segment received a boost during pandemic-era lockdowns, but that momentum has since slowed, and the industry has consolidated.

A delivery worker with an Instacart order pickup outside a grocery store in New York on Oct. 27. Photographer: Michael Nagle/Bloomberg

Why Brands Need To Rethink Their Returns Strategy Before Peak Season

As retailers assess their returns programs in response to changing tariffs, now is also a good time to stress-test them before peak season hits.

When a product comes back across a border, the merchant pays duties twice. Photo: iStock/wesvandinter

How the GLP-1 Trend Is Impacting Retail Returns and Inventory

Data analysis can help retailers better forecast how GLP-1 consumers are impacting their business.

Photo: iStock / JDawnInk

Apple iPhone Duo in Short Supply After Shipments Slip Into 2027

Compared with the debut of the iPhone 18 Pro and Pro Max in September, securing an iPhone Duo was significantly more difficult.

An Apple iPhone Duo during a product unveiling event at Apple Park in Cupertino, Calif., on Sept. 9. Photographer: David Paul Morris/Bloomberg

Inflation Expected to Drive Record Holiday Sales in U.S.

Consumer spending is expected to grow by 4.2% year-over-year this holiday season, as inflation drives up prices for shoppers across nearly all categories.

Photo: iStock / Pongasn68

The Doorstep Decides

For retail and eCommerce brands, the customer experience doesn’t end at checkout. The delivery experience is often the last impression a brand makes, yet it can also be one of the parts of the customer journey it controls least.

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Breaking Down the Warehouse vs. Transportation Divide

Transportation costs are climbing, putting pressure on companies to find savings wherever they can. But the most obvious place to look is the transportation budget itself, where an organization can negotiate carrier rates, rebid contracts or shift freight to a cheaper service.

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Rethinking Warehouse Design in the Era of Bulky E-Commerce

The warehouse is only one part of the equation. Large and bulky products typically require a different transportation and final-mile delivery model as well.

Photo: iStock / gorodenkoff

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How a Leading U.S. Floral Distribution Company Reduced Warehouse Labor Costs by 45% with RFID

Recycled Tagging Fasteners: Small Changes Make a Big Impact

Mobile geolocation service for track delivery, cargo shipment and freight transportation. Logistic Import Export business (Elements of this image furnished by NASA)

Enhancing High-Value Electronics Shipment Security with Tive's Real-Time Tracking

Franchise business e-commerce online e-marketplace or digital marketing branch expansion for growth or use technology to analyze product consumer data website management plan for sale service concept.

Moving Robots Site-to-Site