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Whitepapers
E-Commerce/Omni-Channel: Page 40
Consumers and Retailers Share Responsibility for Reducing Returns
One way consumers can help reduce returns (and growing landfills) is to shop more conscientiously by going into stores to test out products before making a repeat purchase online.
Five Criteria for Choosing Your Next E-Commerce Delivery Partner
This guide helps you navigate the complexities of the choice, ensuring that your chosen partner not only aligns with your brand's goals, but also elevates your customers' experience.
Watch: Maximizing the Impact of Your Online Brand With Digital Marketing
Krista Neher, chief executive officer of Boot Camp Digital, shares the secrets of effective digital marketing, and rates current efforts by companies at online branding.
Consumer Market Analysts Cautiously Optimistic for 2024 at NRF Conference
A panel of experts at the National Retail Federation’s NRF’24 conference in New York said the retail market had a strong holiday season, and would likely continue to thrive.
Remember the Mall? Now, it’s a Fulfillment Center, and More
What’s particularly attractive about shopping malls is that they offer the possibility of creating a hybrid facility that combines logistics and fulfillment activities with in-person activities for shoppers.
Strategies for SMBs Amid the Amazon Effect’s ‘Fast Shipping’ Craze
While retail giants like Amazon.com can often absorb the high cost of fast shipping, small and medium-sized businesses don’t necessarily have that luxury.
Majority of Shoppers Stay Loyal to Retailers That Offer Free Returns
Many retailers have started charging a returns fee, but research suggests this is causing shoppers to switch, with 49% being less loyal to brands that charge for returns.
Alibaba.com Launches AI-Powered Assistant Tool
Alibaba.com said that the Smart Assistant tools for global sourcing will help small business owners discover new commerce opportunities, stay up-to-date with market trends and track orders.
Navigating Peak Seasons: E-commerce Fulfillment Best Practices
Throughout the year, there are certain times in which it's particularly important for consumers to have a flawless e-commerce experience.
Podcast | Got a Product Recall? Call Procurement
Procurement used to be tasked with a clear and basic mission: Sign up the best suppliers at the cheapest price. Not anymore.
New Actions from the White House Highlight the Difficulty of Tracing Forced Labor in Supply Chains
While recent actions won’t end the issue of forced labor entirely, this may well be a meaningful milestone in the long-running effort.
Retailers Will Find it Tough to Roll Back Pandemic-Era Return Policies
The solution is not eliminating free returns, but fixing convoluted supply chains and collaborating with shippers to make reverse logistics more affordable.
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