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E-Commerce/Omni-Channel: Page 53

Primark Website Crashes as U.K. Click-And-Collect Launched
The multinational fast fashion retailer has now succumbed to the online shopping revolution, but it is not planning delivery service.
Photo: iStock.com/Heiko Küverling
Furniture Sales Disrupted by the Pandemic? It’s Rentals to the Rescue
In the darkest days of the COVID-19 pandemic, demand for many consumer products surged. But few industries experienced an explosion of activity like the furniture business.
Photo: iStock.com/Antonio_Diaz
Five Ways Shippers Can Reduce Risk as Peak Season Arrives
Despite the pandemonium of COVID-19, there are ways to reduce risk to smaller retailers as peak season approaches.
Photo: iStock.com/Prostock-Studio
Watch: New Package Delivery Strategies for E-Commerce Brands
Capacity, reliability and cost containment are the most important factors in successful e-commerce delivery, says Rob Glover, vice president of sales at OSM Worldwide.
Osm Worldwide
Retailers Rein In Returns
Retailers offering free returns have fallen by half this year, suggesting easy returns is another trend unlikely to outlast the pandemic.

Retail Shopping Old
Watch: Logistics: Back-Office, or on the Front Line?
Logistics has traditionally been viewed as a back-office function, but today it has a direct impact on the customer experience, says Michael Campese, senior vice president of sales and marketing with EFW.
Michael Campese
The Promising Future of Last-Mile Delivery
To meet modern customer demands, including same-day delivery and real-time visibility, specialized companies within the last-mile space are needed.
Photo: iStock.com/Olivier Le Moal
Three Small Supply Chain Improvements That Can Greatly Increase Monthly Profits
In light of today’s era of inflation and a possible recession just on the horizon, now is the ideal time to seek out ways to optimize your business’s processes as a way to cut down on costs.
Photo: iStock.com/marchmeena29
Is Instant Commerce Dead?
As investor dollars that funded its creation and growth are now demanding profitability — just as they did for its predecessors — signals will emerge from the noise.
Photo: iStock/aapsky
Watch: The Customer Experience Equation: Technology Plus Visibility
Transportation visibility software is among the technologies required to enhance the last-mile delivery customer experience, says Bart De Muynck, chief industry officer at project44.
Bart De Muynck
Amazon Shares Skid on Weak Outlook Amid Recession Fears
The e-commerce leader is projecting that sales in the current quarter would be far below expectations.
Photo: iStock.com/hapabapa
Watch: Solving Last-Mile Inefficiencies
Visibility and reliable technology implementation solve inefficiencies in on-demand and same-day delivery, says Salman Habib, co-founder and chief executive officer of Burq.
Salman Habib
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